Terms and Conditions

Welcome to JacketsX. These Terms and Conditions explain the rules for using our website, placing orders, and purchasing products from JacketsX.

By using our website or placing an order, you agree to these Terms and Conditions.

Website Use

You agree to use the JacketsX website for lawful purposes only.

You must not use the website in a way that harms the store, affects website performance, attempts unauthorized access, or violates any applicable law.

Product Information

JacketsX works to provide clear product information, including material, color, size, fit, lining, closure, pockets, collar, cuffs, care notes, and customization options where available.

Product colors may appear slightly different due to screen settings, lighting, photography, and display differences.

Measurements may have small variations due to material behavior, production process, and manual measurement methods.

Made-to-Order Products

JacketsX jackets are made-to-order. This means production begins after the order is placed and confirmed.

Made-to-order products may require production time before shipping.

Changes may not be possible once production has started.

Sizing

Customers are responsible for reviewing the size chart before placing an order.

JacketsX offers standard sizes from XS to 4XL, plus-size options, and custom sizing support.

For custom sizing, customers are responsible for providing accurate measurements. If measurements are incomplete or unclear, JacketsX may contact the customer for clarification.

Custom Jackets

JacketsX may offer customization on selected products, including patches, embroidery, names, numbers, logos, team jackets, school jackets, club jackets, and personalized designs.

Customers are responsible for submitting correct customization details.

Once production begins, changes to custom details may not be possible.

Custom and personalized items may have limited return or exchange eligibility.

Customer-Submitted Content

If you submit logos, names, numbers, patches, artwork, reference images, or design instructions, you confirm that you have the right to use and submit that content.

JacketsX is not responsible for claims related to customer-submitted designs, logos, artwork, or reference materials.

Orders and Payments

By placing an order, you confirm that all information provided is accurate and that you are authorized to use the selected payment method.

JacketsX reserves the right to refuse or cancel an order if there is a payment issue, suspected fraud, pricing error, product error, address issue, stock limitation, or violation of these Terms and Conditions.

Pricing

Product prices are shown on the website and may change without notice.

JacketsX may correct pricing errors at any time. If an order is affected by a pricing error, we may contact the customer or cancel the order.

Shipping

Shipping time, charges, and availability may vary by destination, shipping method, courier service, customs process, and order type.

JacketsX is not responsible for delays caused by customs, courier issues, weather, holidays, incorrect address details, or events outside our control.

Customers are responsible for customs duties, import taxes, VAT, or local fees unless stated otherwise at checkout.

Returns and Exchanges

Returns and exchanges are handled according to the JacketsX Return and Exchange Policy.

Customers should review the Return and Exchange Policy before placing an order, especially for made-to-order, custom-sized, and personalized jackets.

Secure Payments

JacketsX uses secure third-party payment providers to process payments.

Customers should make sure their billing information is accurate when placing an order.

Intellectual Property

All website content, brand elements, text, images, graphics, layout, and design elements on JacketsX belong to JacketsX or are used with permission.

You may not copy, reproduce, sell, reuse, or distribute website content without permission.

Website Availability

JacketsX aims to keep the website working properly, but we do not guarantee that the website will always be available, error-free, or uninterrupted.

We may update, change, pause, or remove website content at any time.

Limitation of Liability

To the fullest extent allowed by law, JacketsX is not responsible for indirect, incidental, special, or unexpected losses related to website use, order delays, courier issues, product use, or third-party services.

Nothing in these Terms limits rights that cannot be excluded under applicable law.